top of page

Refund Policy

At K Konnect Global LLC, we strive to provide high-quality digital marketing and advertising services. If you are not satisfied with our services, you may request a refund within 15 days of the purchase or service agreement date.

​

Eligibility for Refund

  • Refund requests must be submitted in writing via email to contact@kkonnectgloballlc.com

  • The request must include your name, service purchased, and reason for the refund.

  • Refunds are applicable only for services that have not been fully delivered or where service commitments were not met as outlined in the agreement.

  • ​

Non-Refundable Services

  • Completed services or work delivered within the agreed timeline

  • Customized campaigns, content creation, or any third-party ad spend that has already been used

  • Consultation or strategy sessions already conducted

Refund Process

  • Once your request is received and approved, we will process your refund within 7–10 business days.

  • Refunds will be issued using the same payment method originally used for the purchase.

  • Partial refunds may be issued at the discretion of K Konnect Global LLC depending on the portion of the service completed.

bottom of page